Return Policy

The following  are the details of the return policy that is applicable for all items sold on storeincharge.com.

1. Items That CAN Be Returned

In case the product you received is ‘damaged’ or ‘defective’ or “not as described”, our friendly return policy has got you covered:

Follow the below steps for easy returns.

• You may raise a request by writing to us on ‘contact us’. The request should be raised within the time specified in the above schedule.
• The customer has to upload pictures/images of damaged/defective products. The damage or defect should be clearly visible in the picture/image.
• On receipt of the return request, we may arrange the Pickup for most of the regions. If your Pin code doesn’t fall in purview or we are unable to arrange a reverse pickup for you, we’ll inform you and request you arrange the shipping from your end. We will refund the courier amount up to Rs.100 (Depends On Product Weight)
• The product to be returned should be finely packed in return package with original packing and tags.
• We will process 100% refunds once we receive the product at our end.
• The refunds are subject to the product condition and other parameters meeting our return policy.

In case you make a wrong order, you have to return the product at your expense. On receipt of the product at our end, we can refund or replace the product.